Lumineva for dental

An AI front desk built for modern dental groups.

Lumineva answers new and existing patient calls, coordinates appointments, routes urgent needs, and keeps recall moving across locations—without adding more pressure to the front desk.

Book a strategy call ↗Explore workflows ↓

Fully managed from setup through launch. No internal engineering team required for standard deployments.

Live conversation

01:36

Caller intentNew patient exam

“I can help you find the nearest office and an appointment time. Are you looking for a routine exam or help with a specific concern?”

Intent detectedQualifiedNext step ready

OutcomeExam scheduled

Follow-upConfirmation sent

Team visibilitySummary delivered

Multi-location routingNew-patient intakeRecall workflowsHuman escalation

Where calls break down

Protect attention without losing demand.

Lumineva handles the structured conversations around your team, while preserving a clear path to a person whenever judgment is needed.

Peak-hour overflow

Calls stack up while teams check patients in, collect payment, and coordinate treatment.

Location confusion

Patients need the right office, provider, service, and appointment type without repeated transfers.

Unfilled schedules

Cancellations, overdue recall, and unfinished plans create gaps that manual outreach cannot always recover.

Urgent call routing

Pain, swelling, trauma, and post-treatment concerns need approved questions and a dependable human handoff.

Purpose-built workflows

Conversations shaped around dental groups.

Start with one high-value workflow or coordinate a broader front-desk experience across locations and teams.

New-patient scheduling

Capture the reason for the visit, location preference, availability, and required intake details.

Exam and consultation types
Location-aware availability
Forms and confirmation

Existing-patient service

Handle common scheduling changes and routine questions without pulling staff away from the office.

Reschedule and cancel
Office information
Structured messages

Recall & reactivation

Reach overdue patients and incomplete treatment opportunities with approved, trackable outreach.

Hygiene recall
Unscheduled treatment
Follow-up disposition

Urgent routing

Recognize approved urgency signals, capture essential context, and connect the caller to the right person.

Rule-based questions
Live transfer
On-call notification

Responsible by design

Clear boundaries. Human escalation. Visible outcomes.

Lumineva follows approved routing and escalation rules. It can collect structured information and coordinate a next step, but it does not diagnose conditions or replace clinical judgment.

Discuss your requirements ↗

Common system categories

Practice management↗Online scheduling↗Phone systems↗CRM & marketing↗Forms & messaging↗Reporting↗

Connection paths depend on vendor access, plan level, approval, and workflow depth. We confirm feasibility before implementation.

A controlled rollout

Launch the right workflow first.

Your team provides operational context, system access, and approvals. We handle conversation design, technical setup, integrations, testing, launch, and continued optimization.

01
Understand
Map demand
Identify the call types, timing, locations, and outcomes creating the most pressure.
Output: priority workflow
02
Design
Shape the experience
Approve knowledge, language, booking rules, handoffs, notifications, and guardrails.
Output: tested agent
03
Launch
Deploy with control
Start with agreed coverage, review real outcomes, and expand only when the workflow is ready.
Output: monitored coverage