New-patient scheduling
Capture the reason for the visit, location preference, availability, and required intake details.
- Exam and consultation types
- Location-aware availability
- Forms and confirmation
Lumineva handles administrative inquiries across phone, text, website chat, and email, coordinates appointment requests, and routes clinical questions to your team across locations.
“I can help you find the nearest office and an appointment time. Are you looking for a routine exam or help with a specific concern?”
Start with one useful workflow. We configure the questions, responses, and handoffs around dental groups.
Capture the reason for the visit, location preference, availability, and required intake details.
Handle common scheduling changes and routine questions without pulling staff away from the office.
Reach overdue patients and incomplete treatment opportunities with approved, trackable outreach.
Recognize approved urgency signals, capture essential context, and connect the caller to the right person.
We also build custom workflows for lead follow-up, updating customer records, routing requests, and other repetitive tasks. Tell us where your team loses time—we’ll assess what can be streamlined with your existing tools.
Tell us about your workflowLumineva follows approved routing and escalation rules. It can collect structured information and coordinate a next step, but it does not diagnose conditions or replace clinical judgment.
We confirm vendor access and integration feasibility before setup.
Bring your business knowledge, tools, and priorities. We’ll recommend the right starting point.
Map your inquiries, services, booking rules, and the moments your team needs help.
Configure approved answers, connect supported tools, and test realistic conversations together.
Review outcomes and update information as your team and business change.
Tell us about your business. We’ll follow up by email to explore where Lumineva could help.