LUMINEVA / DENTAL

An AI front desk built for
modern dental groups.

Lumineva handles administrative inquiries across phone, text, website chat, and email, coordinates appointment requests, and routes clinical questions to your team across locations.

Example conversation

New patient exam

“I can help you find the nearest office and an appointment time. Are you looking for a routine exam or help with a specific concern?”
Exam scheduled
Illustrative workflow. Actions depend on approved rules and supported tools.
Multi-location routingNew-patient intakeRecall workflowsHuman escalation
AROUND YOUR DAILY WORK

Less back-and-forth.
A clearer next step.

Start with one useful workflow. We configure the questions, responses, and handoffs around dental groups.

01

New-patient scheduling

Capture the reason for the visit, location preference, availability, and required intake details.

  • Exam and consultation types
  • Location-aware availability
  • Forms and confirmation
02

Existing-patient service

Handle common scheduling changes and routine questions without pulling staff away from the office.

  • Reschedule and cancel
  • Office information
  • Structured messages
03

Recall & reactivation

Reach overdue patients and incomplete treatment opportunities with approved, trackable outreach.

  • Hygiene recall
  • Unscheduled treatment
  • Follow-up disposition
04

Urgent routing

Recognize approved urgency signals, capture essential context, and connect the caller to the right person.

  • Rule-based questions
  • Live transfer
  • On-call notification
BEYOND CUSTOMER SUPPORT

Automate the work behind the scenes.

We also build custom workflows for lead follow-up, updating customer records, routing requests, and other repetitive tasks. Tell us where your team loses time—we’ll assess what can be streamlined with your existing tools.

Tell us about your workflow
YOUR TEAM STAYS IN CONTROL

Clear boundaries.
Helpful handoffs.

Lumineva follows approved routing and escalation rules. It can collect structured information and coordinate a next step, but it does not diagnose conditions or replace clinical judgment.

We confirm vendor access and integration feasibility before setup.

Practice managementOnline schedulingPhone systemsCRM & marketingForms & messagingReporting
SET UP AND MANAGED FOR YOU

You know your business.
We handle the setup.

Bring your business knowledge, tools, and priorities. We’ll recommend the right starting point.

  1. 01

    First, we listen.

    Map your inquiries, services, booking rules, and the moments your team needs help.

  2. 02

    Then, we set it up.

    Configure approved answers, connect supported tools, and test realistic conversations together.

  3. 03

    We keep it working.

    Review outcomes and update information as your team and business change.

A little less on your plate.

Tell us about your business. We’ll follow up by email to explore where Lumineva could help.

Let’s talk